Management

The Management (M.S.) graduate program is designed for those who have completed their undergraduate degree looking to move into a management role or to enhance their management role. The Management program focuses on strategic resource management and effective leadership to lead teams in today's environment. Relevant study topics will include organizational theory and behavior, leadership, strategic management, and communication. Students will select a concentration from the following:

Human Resources Leadership Concentration

The Human Resources Leadership concentration focuses on two key areas of study: human resources leadership and leveraging human capacity for strategic results. These two seminars will explore key Human Resources Leadership concepts and best practice development related to strategic and operational planning, process management, maximized use of supportive technology and human capital resources.

Public Sector Leadership & Crisis Management Concentration

Provides fundamentals of management and leadership in the public sector. Students explore major models of leadership from theoretical, ethical, and practical perspectives. Students develop a thorough understanding of leadership concepts and how to apply them in their own work environment. Leading in crisis situations, including how discussions are made and implemented, how information is communicated in critical situations, how political leaders are held accountable in crisis situations, and how communities can be returned to a state of normality after a critical incident has occurred are key topics covered in this concentration.

The concentration's seminars explore key best practices for public sector leadership and management in areas such as workforce focus, leadership and governance, ethics, information technology, and knowledge management. Seminars include interdisciplinary and multidisciplinary competence, effective leadership and management skills, and action plan development and implementation. The seminars also cover how to create and maintain intergovernmental relationships, form partnerships with elected officials, staff, and private sector business.

Organizational Leadership Concentration

The Organization Leadership concentration requires that students embark on an independent research project, complete it in three phases, by the end of the sixth (last) course. Students are encouraged to identify a corporate partner to focus on in a case study and with whom to practice the skills gained in the organizational concentration courses. If students are unable to use their own employer, they may select another enterprise. Students will receive instructions for completing each phase of the independent research project in the first week of the three concentration courses.

Project Management Concentration

The Project Management concentration focuses on the ability to communicate and interact effectively among managers in order to accomplish business goals. The concentration will first focus on the application of sound project management principles and practices, then focus on project leadership and team building, and finally, on the application of both as a project manager overseeing and managing a project in real-time.

Following the Project Management Institute practices into the classroom -- first teaching principles and practices to the students and applying these principles and practices in the management of a project.

Supply Chain Management Concentration

The Supply Chain Management concentration focuses on three key areas of study, strategy planning, and operation; logistics design and execution; and, optimization.

These focal areas will explore key supply chain concepts related to strategy, planning, processes, technologies, warehousing, distribution, transportation, procurement, contracts, networks, inventory, capacity, business operations, tools supply and demand, forecasting, and the language of supply chain management. The concentration will provide a solid foundation of supply chain management concepts, principles, application, and assessment, with a focus on continuous improvement. In effect, addressing three important business questions related to supply chain management, "What are we going to do?" (Strategy); "How do we implement?" (Logistics); and, "How do we improve upon what we are doing?" (Optimization).

Technology Management Concentration

The Technology Management concentration focuses on providing students with the knowledge and skills required to be an effective business leader within all areas of business with specialized expertise in technology management. The concentration focus on technology management strategy and decision-making, the role research and development play with regard to technology management strategies, technology project management, and technology absorption, diffusion, and margining within organizations. The Technology Management concentration focuses on providing knowledge and skills required to be an effective business leader within all areas of

business with specialized expertise in technology management. Additionally, the concentration will focus on technology management strategy and decision-making, the role research and development play with regard to technology management strategies, technology project management, and technology absorption, diffusion, and margining within organizations.

Fiscal Management Concentration

This concentration explores the legal and regulatory foundation of financial reporting and accountability for public organizations. Topics include the development of transactions, enactment of appropriations, and incurrence of obligations or encumbrances. Other topics include financial reporting, analysis of governmental financial performance, costing of government services, and auditing governmental organizations.

Students will be provided with the current study guides published by the Association of Government Accountants' Certified Government Financial Manager, designed specifically to prepare professionals and students for the CGFM certification examination. This concentration also introduces students to four major areas of financial concern: preparation of budgets, creating management strategies for the organization based on the principles of strategic financial management, obtaining financial resources by issuing bonds and levying taxes, and managing cash and employee retirement funds. Students will also examine contemporary perspectives on professional ethics and ethical behavior of leaders in the public sector, particularly in regard to their fiduciary responsibility in investing and managing public funds

Nonprofit Management Concentration

The Nonprofit Management concentration focuses on these key areas of study:

• Nonprofit leadership and management

• Nonprofit Administration

• Transformational Organizational Culture, Human Resource Development and Managemen

• Resource Development and Efficiency by Nonprofit Organizations, and

• Healthcare Management.

The seminars explore key best practices for nonprofit leadership in areas such as workforce focus, volunteer staff management, leadership and governance, nonprofit law, ethics, grant writing, accounting and economics, healthcare information technology, and knowledge management. Seminars will provide a skill set that includes interdisciplinary and multidisciplinary competence, effective leadership and management skills, and action plan development and implementation.

Construction Management Concentration

The Construction Management concentration focuses on three key areas of study, Techniques, Tools, and Practices; Contracts and Insurance in Construction; and, Project Finance and Accounting.

These focal areas will explore key construction management concepts related to strategy, planning, processes, technologies, project management framework, project life-cycle, project process, and key project management areas. Additionally, project integration, scope, time, cost, quality, resource, and schedule management will be studied. Other key areas of focus will be project management procurement, and overall project communication requirements, risk characteristics of various construction contract delivery methods, contractual format/forms, and the place that insurance and surety play in the AEC arena. The emergence of new contractual forms from AIA, DBIA, and the ConsensusDocs requires a new perspective on contracts and project organization.

Critical Infrastructure Protection and Cyber Crime Concentration

This concentration explores the nature of conflict in cyberspace focusing on two major Internet-based threats to the U.S. national security: cyber terrorism and cybercrime, and the security of information in computer and communications networks within infrastructure sectors critical to national security. These include the sectors of banking, securities and commodities markets, industrial supply chain, electrical/smart grid, energy, transportation, communications, water supply, and health. The seminars in this concentration provide a risk management framework to help information leaders leverage the benefits of internet technologies while minimizing the risks that such technologies pose to their organizations. Special attention is paid to the risk management of information in critical infrastructure environments through analysis & synthesis of assets, threats, vulnerabilities, impacts, and countermeasures. A critical consideration is given to the role of Supervisory Control and Data Acquisition (SCADA) systems in the flow of resources such as electricity, water, and fuel.

Cyber Law and International Perspectives on Cyber Space Concentration

This concentration presents a comprehensive overview of ethical issues, legal resources and resources, and public policy implications inherent in the evolving online society. The complex and dynamic state of the law as it applies to behavior in cyberspace is introduced, and the pitfalls and dangers of governing in an interconnected world are explored. Ethical, legal, and policy frameworks for information assurance are addressed. Various organizations and materials that can provide assistance to operate ethically and legally in cyberspace are examined. Topics include intellectual property protection, electronic contracting and payments, notice to consent from e-message receipts, non-repudiation, and cybercrime, and the impact of ethical, moral, legal, and policy issues on privacy, fair information practices, equity, content control, and freedom of electronic speech using information systems. It also provides an overview of the issues surrounding transnational cyberspace policies, international investment strategies, and the implementation of communication and information technologies that affect the global economy and transforms the flow of information across cultural and geographic boundaries. The concentration examines various global governance frameworks, and organizations that shape and transform cyberspace such as the International Telecommunications Union, the World Bank Information and Communications Technology Sector, and the U.S. Federal Communications Commission.

Cybersecurity Concentration

This concentration explores a broad variety of federal statutory, common, and international laws that may impact the information technology professional. Because the overwhelming majority of cyber infrastructure is owned and operated by the private sector, the course focus is on those laws that affect the interaction between government and the private sector information technology industry, including the privacy rights so often implicated in modern data storage systems. The seminar starts with a look at cyber law and whether it is really a distinct legal discipline. It then moves into criminal, civil, regulatory, international, and common laws with which a current information technology professional may come in contact. Discussion on how public policy and other factors impact the development, implementation, and interpretation of the law. Students will read, interpret, and apply legal authorities and theories, a valuable skill for future information technology leaders if they are to stay in compliance with the ever-growing cyber legal framework.

Non Specialized Concentration

The non specialized Concentration provides a foundation through in-depth leadership and management courses ideal for specialized career goals. Areas of focus will offer an understanding to apply key concepts used in the primary functional areas of management; apply critical and creative thinking skills and recommend implementable solutions that meet objectives; and demonstrate the ability to communicate and interact effectively as a manager.

• Bachelor’s degree from an accredited institution.

• An undergraduate grade-point average (GPA) of 2.75 or higher.

• A score of 550 or higher in the Test of English as a Foreign Language (TOEFL) exam for students whose native language is not English.

• A statement of intent outlining the student's goals for their program of study at Norwich.